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Frozen & Packaged Foods / Contract Manufacturing

Craft Cannery

Case study on how Craft Cannery achieved 5-second recalls and multiplied profit using FlexiBake ERP for full traceability.

4 hours per production cycle

Production Planning Time Saved

100% correct costing

Quoting Accuracy

100% traceable to source

Ingredient Traceability

5 seconds

Mock Recall Speed

The Challenge

With production doubling in the first year, manual processes using pen and paper for quoting and Excel for production planning could not scale. There was no lot tracking, recall preparation was stressful and time-consuming, and customers were frequently quoted inaccurate costs.

Background

Owner Paul Guglielmo acquired the facility in Greater Rochester, NY in April 2020. The business rapidly evolved from a single-brand sauce operation into full-service contract manufacturing, producing long-shelf-life sauces and dressings distributed across 500+ stores. Production doubled within the first year, exposing the limits of manual processes.

The Challenge

With rapid growth, manual systems could not keep pace with the demands of a scaling contract manufacturing operation.

Operational Problems

  • No lot tracking for ingredient sources or finished product usage
  • Relied on pen and paper for quoting and recipe costing
  • Used Excel for production planning and inventory management
  • Quoted customers manually, frequently omitting key costs
  • Recall preparation was stressful and time-consuming
  • Spent excessive hours determining raw material purchase needs
  • Manual systems could not scale with business growth

The Solution

Why FlexiBake

Most ERP options were built for hundred-million-dollar manufacturers — too costly and complex for Craft Cannery’s size. FlexiBake was designed as an affordable ERP for growing food manufacturers.

Product Fit

  • Lot tracking for ingredients and packaging
  • Automated raw material reports from scheduled production
  • Quoting with full cost inputs including labor, packaging, and materials
  • Costing and margin visibility tools

Implementation Experience

  • Training delivered section by section at the team’s pace
  • Recipes and data built gradually while production continued
  • Described as comparable to learning a new language, but worthwhile

Support

  • Dedicated trainer throughout the entire implementation
  • Training broken into logical, digestible steps
  • Responsive, patient, and professional throughout

Results

Operational Improvements

  • Introduced lot tracking so recall preparation became fast and manageable
  • Replaced pen and paper quoting with a full-cost system
  • Automated raw material reports eliminated manual inventory counting
  • Recipe costing tied directly to real-time inventory
  • Gained warehouse visibility for planning and restocking
  • Consolidated production, recipes, inventory, nutritionals, and pricing into one system

Advice to Other Companies

  1. Start early — do not wait until overwhelmed
  2. Invest in infrastructure before scaling
  3. Organize your data — collect the right information from the start

What’s Next

Craft Cannery continues expanding co-packing operations while growing its own brands: Guglielmo’s, Slow., and Primo & Mary’s. FlexiBake remains a long-term operational partner.